Hey hey!
Ok, my original start could have caused unnecessary trouble, in the worst case gotten me to lose my job so I have to keep my openness in check. It was just a whine about how good people are kept from being good testers. With some flavour of course... :)
Even now in this assignment I'm surrounded by very smart people, capable of doing great things, but incapacitated by all the waste. And I hope I could help them as Michael Bolton (not the singer!) helped me in his Rapid Software Testing (RST) course...
And that, ladies and gentlement, is our wobbly donkey bridge to today's topic: heuristics!