Last November I took the BBST Bug Advocacy course and even though it was quite a lot more demanding than Foundations, somehow I managed to pull it off. Unfortunately I don't have the time to write full recap of it. Instead I'll concentrate to one of the best mnemonics since SFDIPOT, namely RIMGEA.
Bugs are an integral part of testers' work and the information we produce, and RIMGEA is a kick-ass heuristic of how to communicate bug related information to stakeholders. It's copyrighted by Cem Kaner and dissected as follows:
- Replicate it
- Isolate it
- Maximize it
- Generalize it
- Externalize it
- And say it cleary and dispassionately
There are some blog posts about this subject, but I wanted to present my take on it. So let's get to it then.